PRIVACY POLICY
Thank you for becoming a client (“Client”) of F2 Collective Pty Ltd (the “Studio”). This Privacy Policy (“Privacy Policy”) explains what information the Studio collects from its Clients and how it uses and shares that information.
In this policy, the terms “we,” “us,” and “our” refer collectively to the Studio and its related entities (as that term is defined in the Corporations Act 2001 (Cth)).
Your “Personal Information” (as defined by the Privacy Act 1988 (Cth)) will only be used by the Studio, and we will only disclose such information to third parties to the extent specifically required by law.
You agree not to photograph or record Studio instructors or its clients in the Studio without their express consent.
You consent to the Studio using your image in any promotional materials, including Studio media platforms, provided however, that the Studio must first obtain the Client’s consent prior to taking a photograph or recording of such Client.
Types of Information We Collect
“Personal Information” is defined by the Privacy Act 1988 (Cth) ("the Privacy Act") as information or an opinion about you as an identified person or by which can reasonably be identified. The Studio collects following types of information, including Personal Information, from you, when you execute the General Terms and Conditions (the “Agreement”) to become a Client of the Studio, including:
your name
address
contact information (cell phone number and email address)
credit card information (for billing purposes)
"Sensitive Information" is a type of Personal Information and is defined by the Privacy Act as including information about a person's racial or ethnic origin, political opinions, religious or philosophical beliefs, membership of a trade union, profession or trade association, health, biometric information or templates, sexual orientation or practices and criminal record.
Except for health information, we do not generally seek to collect Sensitive Information. In the limited cases where we do seek to collect Sensitive information, we will do so in accordance with the Privacy Act and this Privacy Policy.
If you choose to provide us with unsolicited Personal Information or Sensitive Information, you consent to our using such information, subject to the Privacy Act and this Privacy Policy.
How We Use Information
Generally, we use the information we collect:
to set up your membership;
to provide the information, products and services you request;
to process payments for your membership and for security, credit or fraud prevention purposes;
to provide you with effective customer service;
to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
to invite you to participate in surveys and to provide feedback to us (in accordance with any privacy preferences you have expressed to us);
to better understand your needs and interests;
to improve our products and services; and
to improve our marketing and promotional efforts.
Steps We Take to Safeguard Your Information
We maintain reasonable administrative, physical and technological measures to protect the confidentiality and security of Personal Information and Sensitive Information you provide to us.
How We Share Information With Others
We may share your information with the following types of entities:
Third–Party Vendors. We may share your information with third-party vendors who act on our behalf. For example, we may use third-party vendors to conduct surveys or to assist us with our promotional efforts. Such vendors may need information about you to perform their obligations. However, they are required by contract to keep your information confidential and may use it only to provide services on our behalf.
Other Carefully Selected Business Partners. From time to time, we may share your information with selected third parties for their own marketing purposes. For example, we may partner with third parties to sponsor contests or other promotions, and we may share with these third parties the Personal Information you submit to us to participate in the contest or take to advantage of the promotion.
As Part of a Business Transfer. Your information may be transferred to a successor organization if, for example, we merge with or are acquired by another organization. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Privacy Policy and the privacy preferences you have expressed to us.
To Comply With Laws and Protection of Our Rights and the Rights of Others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to enforce or apply other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
However, we will not disclose your Personal Information or Sensitive Information to third parties unless:
a. we have your consent do so; or
b. if we do not have your consent, it is a situation in which you would reasonably expect your information to be shared for such purpose; and
In the case of Personal Information, the purpose for which we are sharing the information is related to the primary purpose for which we collected such information; or
In the case of Sensitive Information, the purpose for which we are sharing the information is directly related to the primary purpose for which we collected such information.
If we do not believe you would reasonably expect your information to be shared for the particular purpose, or if it is not related (or directly related) to the primary purpose, we will seek your consent to share the information before doing so.
This Policy May Change
As a result of changes in the way we offer our services (or changes in the law), we may need to update or revise this Privacy Policy. Thus, we reserve the right to update or modify this Privacy Policy at any time, by notifying you via the e-mail address which you provided when you sign an Agreement as a Client. However, we will honour the terms that were in effect when we gathered data from you.